Questions you may have
Yes. Your transaction will be secured by your bank and PayPal.
There is never a shortage of copiers, some sites are using our photos but they will not deliver the same dress as pictured. Some sites copied our description, even the customer reviews.
For all original gowns, 100% real work. What you see is what you get.Full money back guaranteed.For some replicas with cheaper price, we will ensure 95% same as pictured. We just want to make sure you will get what you see.
Here is an example click here of poor replicas made by other factories.
This is our original, click here. Can you see the differences?
Our factory is located in China. All orders will be produced and shipped from China.
Free shipping: deliver in 5-6 weeks after payment
Standard shipping: deliver in 4 weeks after payment
Rush delivery: deliver in 2 weeks after paymentShipping method available: DHL,UPS,FEDEX,TNT,UPS,USPS,etc
Processing and delivery time vary for different styles and different destination countries. For some styles in stock, we can deliver them sooner. For some styles with heavy handwork, processing will take longer. Due to the impact of Covid-19, shipping might be delayed. Please contact us for more information
You can place order online or pay via PayPal invoice
Full advance payment No partial payment, no COD(cash on delivery)
Add to cart first, then go to your cart page to write the addtional order note. Or email us your measurements after you place order
Here is size chart and photos showing how to measure correctly. https://www.viniodresses.com/pages/size-guide No surcharge for custom measurements smaller than US16W. Same delivery time. Please email us the measurements( or send a message on WhatsApp). (Please measure with bare feet) 1.Bust(wear an unpadded bra): 2.Waist: 3.Hip: 4.Shoulder width: 5.Height: 6.Hollow to floor/knee: 7.Height of your heels(if you will be wearing heels): 8.Armpit hole: 9.upper arm girth/bicep(for long sleeve styles): 10.Sleeve length(for long sleeve styles): 11.Shoulder to bust: 12.Shoulder to waist: 13.Waist to floor:
If you need custom colors,please contact us for details before you place order.
Please read the detailed policy https://www.viniodresses.com/pages/return-cancellation-policy
Please contact us https://www.viniodresses.com/pages/contact-us
All orders will be shipped from China. We do not charge tax when you place order.
But please note you as the recipients of international shipments may be subject to import taxes, fees, and customs duties (hereafter, "Import Fees"), levied by your local customs office of your country.
Customs policies vary widely, and some countries don't charge Import fees for shipments that fall below a minimum value.
Usually we will declare the package with lower value than the actual amount you paid. If you have any requirements on the declared value, please contact us.
Import fees vary according to the customs regulations your country. Components that play a role in Import Fee calculations are (among others):
- Product category and price
- Shipping costs and package weight
- Customs clearance channel
- Import taxes based on custom duty amounts
Unable to find satisfactory answers ? Contact Support